California Privacy Notice

Effective Date: January 1, 2020

This California Privacy Notice supplements the information contained in our general Privacy Policy and applies solely to those visitors and users that are residents of the State of California (“consumer” or “you”). remodelling-pros.com adopts this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”), as amended, and other California Privacy laws.

Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”).

This table identifies the categories of personal information we have collected about consumers within the last 12 months:

A.	Identifiers	Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.	YES
B.	Personal information described in the California Customer Records statute	A name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license number.	YES
E.	Biometric Information	Physiological, biological, or behavioral characteristics, including DNA, imagery of the iris, retina, fingerprint, face, voice recordings, keystroke patterns, gait patterns, sleep, health, or exercise data.	NO
F.	Internet or other electronic network activity information	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.	YES
G.	Geolocation data	Physical location or movements.	YES
H.	Audio, electronic, visual, thermal, olfactory information	Electronic recording of customer or prospective customer calls.	YES
I.	Professional or employment-related information	Current and prior job and salary history or performance evaluations.	YES
J.	Education information (FERPA)	Education records such as grades, transcripts, class lists, student schedules, student identification codes, or financial information.	YES
K.	Inferences drawn from other personal information	Deriving information, assumptions, or conclusions to create a profile about a consumer.	YES

Personal Information Does Not Include

Publicly available information, which for purposes of the CCPA:
- Means information that is lawfully made available from federal, state, or local government records.
- Does not mean biometric information collected by a business about a consumer without the consumer’s knowledge.
- Does not include data used for a purpose that is not compatible with the purpose for which the data is maintained and made publicly available.
- Does not include consumer information that is de-identified or aggregate consumer information.
Information excluded from the CCPA’s scope, such as:
- Medical information governed by the CMIA, HIPAA, or HITECH; and clinical trial information under the Federal Policy for the Protection of Human Subjects.
- Personal information covered by sector-specific privacy laws, including FCRA, GLBA, FIPA, and DPPA.

How We Collect Personal Information

Directly from you — for example, forms you complete on our Website.
Indirectly from you — such as observing your actions via automatic data collection technologies.
From third parties — such as affiliates and partners that send us leads.

How We Use Your Information

To fulfill or meet the reason you provided the information.
To provide, support, personalize, and develop our Website, products, and services.
To create, maintain, and secure your account with us (when applicable).
To provide support and respond to inquiries, investigate concerns, and improve responses.
To personalize your Website experience and deliver relevant offers and ads.
To maintain safety, security, and integrity of our systems.
For testing, research, analysis, and product development.
To respond to law enforcement or legal obligations.
As otherwise described at the time of collection or under the CCPA.

Sharing Personal Information

We may disclose your personal information for business purposes to third parties such as subsidiaries, affiliates, and partners. In the preceding 12 months, we have disclosed the following categories:

Category A: Identifiers
Category B: Personal information described in Cal. Civil Code §1798.80(e)
Category D: Commercial information
Category F: Internet or similar network activity
Category G: Geolocation data
Category H: Audio, visual, or similar information
Category K: Inferences drawn from personal information

Sale of Personal Information

We may disclose certain personal information for purposes that may be considered a “sale” under the CCPA. In the preceding 12 months, we have sold the following categories:

Category A: Identifiers
Category B: Personal information described in Cal. Civil Code §1798.80(e)
Category D: Commercial information
Category F: Internet or similar network activity
Category G: Geolocation data
Category H: Audio, visual, or similar information
Category K: Inferences drawn from other personal information

Your California Privacy Rights and Choices

(1) Right to Access Your Information

You may request that we disclose information about our collection and use of your personal data in the preceding 12 months, including:

Categories and sources of information collected.
Purposes for collection or sale.
Categories of information disclosed or sold.
Third parties with whom we share or sell information.
Specific personal information collected about you.

(2) Right to Request Deletion

You have the right to request deletion of your personal information, subject to exceptions such as completing transactions, detecting fraud, debugging, complying with laws, or performing internal uses consistent with your expectations.

(3) Right to Opt-Out

You may direct us not to sell your personal information to third parties. You or an authorized agent may submit such requests, subject to verification requirements.

Verification of Requests

We verify requests by matching identifying information with existing records or using a third-party verification service. We respond within 45 days (or up to 90 days with notice) and provide responses electronically or by mail.

(4) Right to Non-Discrimination

We will not discriminate against you for exercising CCPA rights. You will not be denied services, charged different prices, or offered different quality of services based on your CCPA choices.

Changes to Our Privacy Notice

We may update this notice at any time. Updates will appear on this page and occur at least once every 12 months.

Contact Information

If you have any questions about this notice or wish to exercise your rights under California law, please contact us:

Email: info@remodelling-pros.com

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